All orders get FREE shipping. This shall be a regular trackable service.
In the US we use all the big four couriers (UPS, FedEx, DHL and USPS) - it usually depends where you live as to which service we use as we try and allocate the most efficient service to each shipment. These usually are Ground shipments that can take approx. 5-10 days.
We also offer a 2 day shipping option. Please note that this is usually two business (work) days.
Federal holidays are usually not counted and, depending where you live, Saturdays may not be classified as a work day. Sundays are never classified as a work day.
All orders are sent from our warehouse in the USA.
Orders sent outside of the USA may be subject to additional duties at the discretion of the local customs agency. This is beyond our control and we cannot offer advice on the possible charges to be incurred.
However, our experience shows that our customers do not generally get charged duties.
We can assure you that all our products are made of the highest quality. If your product is damaged and you assume it’s a manufacturing fault, please contact us right away. You will receive a replacement product or a refund if your claim is approved and is within one year of purchase.