Cha Cha Tweed Headband
Cha Cha Tweed Headband
Your Satisfaction Is Our Top Priority
Free Returns & Exchanges
Free Returns
Returned items must be in unworn, unstained condition with tags still on.
Free Exchanges
Available for all U.S. orders within 60 days of shipping.
This includes exchanging an item for a gift card.
Returned items must be in unworn, unstained condition with tags still on.
Only available for orders purchased after 10th November 2020
Holiday Season Exemptions
Start an Exchange or Return
Put your Order # in the Subject line and include a detailed reason for the return. We’ll respond within 24 hours (Mon-Fri).
Request a return within 14 days of delivery for an exchange or refund.
- Items must be completely unworn, undamaged, unstained, unscented, and be in their new original condition with all original tags and packaging intact.
- Gift returns will receive a non refundable gift card.
- DO NOT REMOVE TAGS AND RETURN ALL ORIGINAL PACKAGING. KEEP CLEAN AND UNSTAINED. Items with stains, visible wear or with tags removed will not be accepted for return and will be shipped back to the customer at the customer's expense without refund.
- Shipping charges for UPS are non-refundable.
- International orders are final sale and non-refundable.
- Please note we cannot provide any returns or exchanges for accidental damage caused during laundering or drycleaning, such as stains, burns, shrinkage, discoloration, wrinkling, tears, rips, bleaching, iron damage, heat damage, seam or button hardware damage.
- We offer one exchange per order. One prepaid shipping label will be provided for each order. All items for return or exchange should be shipped back together in one package.
- We reserve the right to refuse a refund if we feel the product has been used doe a photoshoot or other event and hence is used.
- SALE items are final and are not refundable. You may do one exchange for a different size or color - if available. You shall also be billed shipping costs.
- FINAL SALE - These are Final. No-refunds, No-returns and No-Exchanges.
YES - Free shipping for Contiguous US !
SHIPPING & DELIVERY (U.S. orders)
All US orders ship from Colorado.
All Orders are processed within 1-3 business days (Mon-Fri). Weekend and holiday orders ship on Monday or the next business day.
ALL Contiguous USA shipments are FREE. We send using either USPS or UPS. Shipping times are generally between 4-6 business days. However, this may vary over busy periods when resources are affected due to COVID, holidays or weather issues.
Due to the fact that, especially during these times, shipping companies are busy and not guaranteeing delivery times we decided NOT to offer expedited delivery. Mainly due to reliability.
Please note: Paid shipping charges for UPS are non-refundable. We also recommend adding a day to the time UPS indicates that it will deliver. USPS Priority shipping times are not guaranteed and may take up to 14 days business days. For time sensitive orders, please place your order as early as possible. Cotes of London is not responsible for lost items once items are marked as delivered by the shipping carrier.
Orders that are returned back to us due to the wrong shipping address being entered for the order, or for deliveries not re-scheduled by the customer within 30 days of the first delivery attempt, will be subject to a $15 service charge. We cannot accept responsibility for missing packages not received due the wrong shipping address being entered for the order.
INTERNATIONAL SHIPPING (outside U.S.)
We offer international shipping via UPS. Orders arrive in 4-7 business days. At this time, all non-U.S. orders are final sale and not eligible for returns, exchanges or refunds.
Please also note that you are responsible for any duties / tariffs which your recipient country may impose. These vary, many times Customs & Excise do not impose these but they can.
Your Satisfaction Is Our Top Priority
If for any reason your purchase did not meet your expectations, please return for a full refund or exchange. The following conditions apply:
• Final Sale items may not be exchanged or returned.
• Returns are accepted within 14 days from the date you receive your order.
• Returned merchandise must new and unused, with all original tags attached.
• Shipping charges are non-refundable.
• Gift returns will receive a non-refundable gift card.
Please email to get a return label: team@coteslondon.com
The Cha Cha Tweed is exactly what every head needs. Elegantly knotted tweed specked with gold, wear it with a retro Coco feel.